Q) What advantages does Neonnex® Solid Surfaces have in comparison with Laminate Sheet?

Neonnex® Solid Surfaces is a non-porous material. If laminate sheets are permeated by moisture the substrate will swell and de-laminate from work surface. Laminate sheets can also be damaged by indentations or cutting marks and it cannot be repaired like Neonnex® Solid Surfaces .

Q) What advantages does Neonnex® Solid Surfaces have in comparison with Natural Stone?

Neonnex® Solid Surfaces is lighter, consequently the finished product can be delivered in larger sections eliminating site work, the product is joined seamlessly, it is non-porous unlike natural stone, which has to be sealed at regular intervals, and Neonnex® Solid Surfaces provides a hygienic work surface ideal for all applications. Unlike natural stone Neonnex is impervious to many acids and chemicals, whereas if lemon juice, wine, vinegar and similar household products are split on the surface of the natural stone they will quickly be absorbed.

Care and maintenance of Neonnex® Solid Surfaces is simpler, it provides an impact resistant work surface, for instance should a wine glass tip over, it will not necessarily break, thanks to the durable flexibility of the product and should a hard heavy object fall from a wall unit, the resilient surface will not easily be damaged.

Q) Can Neonnex® Solid Surfaces Solid Surface also be applied as flooring?

Solid surface has not been developed, designed or intended for flooring applications, however the material is increasingly been used as stair treads. This type of application, because of the risk of scratches and other signs of wear and tear, will be the sole responsibility of the client.

When Neonnex® Solid Surfaces is used in the bathroom where generally people enter wearing slippers, socks, even bare feet, the unique properties of the product outweigh the disadvantages. The advantages are that the product is hygienic, wall to wall seamless joints, and an area which is easy to maintain and clean.

Neonnex® Solid Surfaces can also be used with under-floor heating, however the product assumes the respective room temperature providing a comfortable feeling as if warmed by under floor heating, unlike other materials like tiles, granite and marble which are cold to the touch.

Complaints based on wear and tear are excluded from any warranty, it is however unlikely that the bathroom floor will be subjected to heavy duty or outdoor shoes worn in the room. Damage, wear and tear can easily be refurbished and an additional advantage is that all colours and decors are equally suitable.

Q) Can I place hot pots or pans directly on Neonnex® Solid Surfaces work surface next to hotplates?

Neonnex® Solid Surfaces is naturally a heat resistant material, however we would recommend that hob bars, protective mats and integrated heat surfaces are used to protect the work surface. Modern hobs and thermal conductivity for heating pots and pans produce extremely high temperatures and could cause unnecessary damage. Tests have shown that temperatures can reach well over 450°C and most materials that are subjected to those temperatures, particularly when frozen items have been placed in the area prior to the placement of a hot pan, could cause thermal shock damaging your top unnecessarily.

If the work surface had been damaged by placing hot pots / pans the unique advantage of Neonnex® Solid Surfaces is that it can be repaired.

Q) Before I actually begin preparing food, can I place raw vegetables, salads, grains, chicken or fish directly on the Neonnex® Solid Surfaces Solid Surface?

Yes, Neonnex is a non-porous material where bacteria and germs cannot permeate into. To ensure the work surface remains hygienic the top should be cleaned before you begin preparing food with particular attention to areas where vegetables, salads, raw meat, chicken or fish have been placed. We strongly recommend that the work surface is thoroughly cleaning before use.

Q) Can cutting and chopping tasks be performed directly on Neonnex® Solid Surfaces Solid Surface?

We would recommend that you do not cut or chop directly on to your Neonnex® Solid Surfaces work surface. The surface will show marks especially modern knives made from ceramic which are extremely sharp and hard. Your local fabricator will leave with you a cutting board made from off-cuts, it is very practical, it can be washed easily and it retains all the advantages of the Neonnex product.

Q) Can I have different finishes to my Neonnex® Solid Surfaces worktop?

Yes, the surface can be finished to your individual requirement. The standard finishes are matt, satin and high gloss depending upon the use and colour of the work surface. We would recommend different finishes, For example, light colours can be supplied with various finishes for all uses, whereas dark colours in a high gloss finish will show marks and scratches and will require additional maintenance. We recommend that you discuss your requirements with your local Neonnex® Solid Surfaces distributor / dealer or fabricator, who will advise / assist you accordingly as to which finish should be applied to your work surface.

Q) Can a Neonnex® Solid Surfaces worktop wear out?

No, your Neonnex® Solid Surfaces worktop is homogeneous, look after your work surface in the recommended way and the original lustre will always remain. However if after a number of years of use the original lustre has diminished, your worktop can be returned to the original finish. We would recommend you consult your local distributor / dealer or fabricator; they will help to restore your worktop to the original condition with minimum charges.

Q) If I remove deep scratches on certain areas of the Neonnex® Solid Surfaces work surface, will the colour of worktop differ from areas untouched?

Your Neonnex® Solid Surfaces worktop is homogeneous in colour and structure; to remove deep scratches we would recommend that you contact your supplier / fabricator. To remove the scratches your fabricator will have to progressively sand the area until an even finish is achieved. Once this is completed your Neonnex® Solid Surfaces worktop will be as new. Should your worktop be seriously damaged, your supplier / fabricator will be able to remove the section and replace it with a new piece. There might be a slight difference in the colour should your supplier not have a spare piece of material of the same batch number, however most suppliers will leave an off-cut from the worktop which allows a repair to be carried out seamlessly without any noticeable colour change. Please ensure you ask your supplier for an off-cut and store it in a safe place.

Q) If my Neonnex® Solid Surfaces worktop is scratched or damaged, can it be repaired?

Yes it is.

Q) Is Neonnex® Solid Surfaces Solid Surfaces Hygienic?

Yes, Neonnex® Solid Surfaces is a non-porous material with seamless joints where bacteria cannot permeate into the seams or the surface. Compared with other surface materials, such as laminates, tiles, granite, marble and similar products, all of which are porous, Neonnex® Solid Surfaces provides a designed worktop where dirt and germs cannot accumulate and provides a surface which is easily maintained. In addition, when an under mount Neonnex® Solid Surfaces sink / bowl is fitted, the seamless joint provides a complete hygienic surface which is easily cleaned.

Q) What is the best way to look after Neonnex® Solid Surfaces work surfaces in everyday use?

Simply clean the work surface with soap and water. Cleaning agents containing ammonia, for example glass window cleaning products provide a streak free surface. Dishwashing liquids are not ideal they usually contain hand care substances and over a period of time can cause the formation of a patina, which has to be removed by a qualified fabricator.

Refer our care and maintenance section for further instructions.

Q) Do the different colours and decors vary over a period of time?

No, colours and decors are the same. A Neonnex® Solid Surfaces completely maintains its unique colour and excellent properties for many years. Darker coloured decors over a period of time will show signs of wear and tear unlike lighter decors. We recommend lighter decors with granite structures for work surfaces or surfaces used for heavy duty purposes because they are easier to maintain.

Q) What do I do with the small sample material left after my installation of Neonnex® Solid Surfaces ?

It is our policy for fabricators to leave colour matched materials at the job site with customers. These materials can be used for future repair. Please keep these colour matched materials for future use.

Q) What are the advantages of Neonnex® Solid Surfaces over other materials available in the marke?

The design versatility of Neonnex allows it to be fabricated and moulded into almost any shape and size. Combined with Neonnex® Solid Surfaces ideal hygienic features and reparability, there are limitless possible applications. The comprehensive selection of colours and accessories allows your imagination to run free when designing with Neonnex® Solid Surfaces.

Q) How much does Neonnex® Solid Surfaces cost?

The cost of your Neonnex® Solid Surfaces fabrication and installation will defer depending on the complexity of the design, options and other factors. The best way to get accurate pricing is through the authorized Distributor / Dealer of fabricator in your area.